Wednesday, March 2, 2016

Dry Cleaning and Laundry Parts

Don’t you hate it when you have a piece of equipment that’s malfunctioning, you know what the problem is, and you can’t seem to find the part quickly?  My employee with the HE washing machine recently found herself in that situation.  Her home washing machine was restarting its cycle about 30 minutes into the wash.  Her husband did some research and found that it was a faulty valve which caused the electronic sensors to malfunction.  It was actually an easy fix – except no stores in the area carried the part, so he had to order it……and she had to wait.  She watched as the laundry just piled up.

Now if your business is dependent upon all your equipment functioning properly, that situation simply won’t do.  When I first started working for Tri-State, we had a rather small warehouse with a sparse selection of regularly needed parts.  Fast forward 20 years.  Now we have an expansive warehouse stocked with both dry cleaning and laundry parts as well as dry cleaning and laundry equipment.  The range of brand names we stock include Parker, Wascomat, Electrolux, Maytag, Speed Queen, ADC, Unimac, Forenta, and Unipress……and the list goes on.  Plus, with our years in the business, we’ve developed a substantial network of merchants that can help us quickly locate a part should it not be at our warehouse.  Our technicians are licensed refrigeration technicians, certified sonic hydronic testers, and master pipe fitters as well as experienced in machine & tooling and electronic evaluation, and that extensive training and experience is really valuable in identifying parts and determining part numbers when unknown.

If you have a parts emergency, call us on our toll-free number 866-885-5218.  You will receive top priority, and you can relax knowing that we will do what it takes to minimize any inconvenience for you and your customers.