It's a natural thing for me to look at the mechanics of equipment or methods of operation and wonder - why or what if? But doing that has caused me to learn lots of things the hard way, which in turn has cost both time and money. That's why I am a firm believer in industry associations.
Currently I am a member of the Coin Laundry Association (CLA), North Carolina Launders & Cleaners Association (NCALC), and Textile Care Allied Trades Association (TCATA). Plus I am a board member on the latter two. I've found that being involved in these groups gives me a sounding board for new ideas. Many times you get great information and insight from the members speaking about their own experiences.
I do need to add a qualifier here -- I'm not suggesting that you run every idea by other members before you make any decision. But being involved gains you access to experts and other folks that have experienced many of the things you may be experiencing. These associations will benefit you professionally -- and personally. Besides great information, I've also made some friends along the way.